About the job
As a Senior Lead Customer Success Manager, you'll own some of Workiva 's most strategic enterprise relationships and be the advisor your customers rely on to connect our platform to outcomes that matter. Beyond your accounts, you'll help shape how great CS is done at Workiva by mentoring the CSMs around you and contributing to the practices that make the whole team better. What You’ll Do Customer Journey & Success Planning Build and maintain a clear picture of each account's organization, goals, and strategic prio…
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