About the job
About the team Service Operations is where enterprises find out whether their technology actually works. An outage starts, someone gets paged, a bridge call spins up, and the first twenty minutes go to working out what broke rather than fixing it. Our team owns the products that close that gap: incident and major incident, problem and root cause, change, on-call, and Notify. The people using them go well beyond the service desk, from application, platform, infrastructure, and network teams to DevOps and SRE groups…
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