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Mercury

Senior Customer Support Service Delivery Program Manager

San Francisco, CA, New York, NY, Portland, OR, Or Remote Within Canada Or United States | Any Office Or RemoteFull timeSupportPosted 15d agoStill open. Checked 5h ago

About the job

In 1931, electrical draftsman Harry Beck looked at London’s Underground map and saw a system that had become too complicated to understand. The maps at the time tried to represent the city geographically. Beck realized that wasn’t what riders actually needed. What mattered was how the system connected: which lines went where, where you could transfer, and the simplest way to get from one place to another. So he redrew the network around those relationships instead. His design became the foundation for the modern T…

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