About the job
Quality Assurance Specialist Schedule: Monday-Thursday, 8:00 AM-6:00 PM CST Pay: $21.56/hour, which may be below your state's minimum wage. Please take this into consideration when applying. Position Summary The Quality Assurance Specialist is responsible for monitoring, evaluating, and improving customer service performance across multiple programs. This role conducts quality evaluations, analyzes trends, identifies performance outliers, and partners closely with Operations leadership to drive continuous improvem…
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