About the job
Summary Supports customers' network environments as member of Logicalis’ 24x7x365 operations team, headquartered in West Chester, OH and Troy, MI. Provides support, incident management, problem management and change management for network devices and resources monitored by Logicalis Managed Services. Essential Duties and Responsibilities Performs break/fix troubleshooting, software updates and feature enhancements to networking devices. Works closely with external vendors such as Cisco, AT&T, Verizon, etc. in trou…
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