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H&R Block

Lead Customer Service, Seasonal

United StatesFull timeCustomer ServicePosted 2d agoStill open. Checked 2d ago

About the job

About the Role As a seasonal Lead Customer Service Associate, you willassistthe manager with the daily operations and functions of the team. You will take charge of special projects aimed atidentifyingand resolving customer service issues. You will collaborate closely with the manager, Field Sourcing Logistics and Deployment, PeopleSoft IT support, and associates to address and correct recurring customer service, system, and vendor challenges.You will efficiently manage and resolve sensitive client issues and esca…

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