About the job
Overview At JDA TSG , we equip world-class brands with top-tier talent and operational expertise, because we know our people are our true differentiator. As a Customer Success Quality Assurance (QA) Specialist , you will act as the core architect of our communication auditing, compliance enforcement, and consistency analysis programs. We believe technology and customer success operations require relentless standards and objective analysis; your work will turn raw customer interaction data into actionable operation…
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