About the job
Role Summary The Customer Success Coordinator (CSC) combines hands-on case resolution with direct ownership of the plays that turn platform access into real adoption. Acting as an extension of the Customer Success Manager (CSM) who owns the account relationship, the CSC runs day-to-day adoption and support activities — resolving support tickets and case-level issues affecting end users and providers, while also executing structured onboarding and go-live readiness work for new users and services. The CSC provides…
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