About the job
IT@JH Technology Acceleration Group (TAG) is seeking a Computer Support Assistant who will serve as a Tier 1 support resource for the TAG, helping resolve ticket-based requests and supporting select small projects as time allows. The role supports faculty, staff, students, and administrative departments, assisting with issues such as account and password resets, access provisioning, software installation, and general troubleshooting. The Computer Support Assistant will work with Windows and Mac laptops and desktop…
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